Harbert’s Products has been an integral partner for our process since long before I joined SAS Global. Harvey and his team work side by side with us, documenting every shipment and batch ground, notifying us of anything out of the ordinary. Harbert’s has worked with us through various types of flux, from different manufacturers, finding ways to recycle our flux, correct issues, and improve our bottom line. Their expertise has made them a highly valued and dependable resource for us. Their ongoing support saves us an incalculable amount each year, as well as removes to need to continually dispose of fused slag.
I can’t speak to the welding as well as well as Greg but I am tracking that we aren’t having any issues currently with welding performance and the cost savings that Harbert’s has provided is important to us as it helps us stay competitive in the global off-the-road wheel market. From a customer service standpoint, expectations have been met. Good communication, lead times are on time, and invoicing is accurate. Whenever I interact with other manufacturers that use flux I am sure to mention your program to others.
Harbert’s has been an excellent group to work with. Titan has had experience with re-crushed flux companies prior to Harbert’s, but the results were negative. When Harbert’s came in to work with us, they made our satisfaction a priority. They conducted a test trial for us, and the results were very positive. Both our weld process and employees had no negative feedback for the re-crushed flux. As we continue our business with Harbert’s, they still provide 1st class communication and process insight for our company.
Ron F volunteered to come look at our operations and work on a kaizen to improve our efficiency. Based on his recommendations, we were able to immediately implement some very nice process improvements. It’s nice to be partnered with a company who is committed not just to servicing us but also willing help us save money and improve our quality.
I am thrilled to share my experience with Harberts Products. Their exceptional service, top-notch communication, and cost-saving solutions have made them an invaluable partner in our business operations.
One of the standout qualities of Harberts Products is their ability to crush our subarc slag and transform it into usable flux. This has not only helped us eliminate tens of thousands of pounds of waste but also saved us a significant amount of money. Their expertise in this field is truly commendable, and the positive impact on our bottom line cannot be overstated.
What truly sets Harberts Products apart is their commitment to customer service. From the moment we started working with them, they demonstrated a genuine interest in understanding our specific needs and goals. They took the time to address any concerns we had and provided tailored solutions that fit our business requirements perfectly. Their dedication to ensuring customer satisfaction is truly commendable.
In addition to their exceptional service, Harberts Products excels in communication. They keep us informed throughout the entire process, from the initial consultation to final delivery. Their prompt responses to our queries and clear updates on the progress of our subarc slag recycling are greatly appreciated. This level of transparency and professionalism makes working with them an absolute pleasure.
Overall, I wholeheartedly recommend Harberts Products to anyone in need of subarc slag recycling. Their cost-saving measures, excellent customer service, and outstanding communication make them a game-changer in the industry. We are grateful for their partnership and look forward to continuing our collaboration in the future.
Harbert’s provides a good quality product. They have always replied to any correspondence in a timely manner and seek to make sure their customers are taken care of.